Become a Referring Agency

A client’s eligibility to visit the furniture bank begins with a referral from one of our partnering agencies on our referral form. We no longer accept referrals from agencies or organizations that have not entered into a signed agreement with The Mustard Seed of Central Florida as a legitimate referring agency.

If your organization would like to become a referring agent or agency, the following steps must be completed:

  1. To become a referring agency, the Referring Agency Agreement must be signed and submitted to our office for an organization to be considered eligible for referral purposes. This policy helps us better serve those who need our help. To receive this agreement, please email a request to camelia@mustardseedfla.org, or fax a request to (407) 875-3413 or give us a call at (407) 875-2040.
  2. A home visit is required by the referring organization. This is to establish precisely what the client’s needs are so that we may better serve them. The only exception is if a client is moving from a shelter or is an uninsured victim of disaster.
  3. It should be confirmed the client has all of the following:
    • Legitimate need for our services (i.e. personal tragedy, natural disaster or other crisis situation)
    • Steady source of income
    • Permanent, stable place of habitation
    • Identification
    • Social security cards or birth certificates for all children in the home
    • Not received our services in the past (except if they’ve been struck by another natural disaster)
  4. Complete referral form and instruct client on procedures once they arrive at The Mustard Seed. Be sure they know to bring an ID, the client referral form, transportation, moving assistance and a $150.00 processing fee.
  5. Verify the client has their own source of transporting the furniture that is not an SUV or a van.
  6. Inform client we have items on a first-come, first-served basis. We do not hold items. We have these items available when they are donated to our facility: beds, dressers, dining tables, living room sets, dish sets, towels, bedding and household items.
  7. A client may only use our services once in a lifetime, unless they’ve been struck again by a natural disaster. Our services are for establishing and securing a better home atmosphere for those who have experienced a natural or real personal tragedy, an illness, homelessness or abuse. There are few exceptions to this rule so please verify your client has not visited us before.

We thank you for all of your efforts on behalf of your clients and are excited to move forward in this capacity with you. Please join us in broadening our serving abilities by unifying with us in these processes.

To receive a Client Referral Form ( PDF ), contact (407) 875-2040 or via email at info@mustardseedfla.org.

Click Here to download the client checklist

Client Story: Alphonso

Alphonso, 67, ended up homeless after serving two tours in the Vietnam War. He lived on the streets and turned to alcohol to help mask his uncomfortable circumstances, he said. After receiving housing assistance from Supportive Services for Veteran Families (SSVF) and home furnishings from The Mus…

Read More

Client Story: Dewayne

Dwayne, who served in the Army for 4 ½ years, said he’s spent much of his adulthood in unstable situations, but thanks to YOUR SUPPORT, he’s hoping his future is brighter. “I have lived in six different states,” the 31-year-old said. “I’ve never been able to stay in one place for two y…

Read More

Client Story: Richard

Richard, a Navy veteran, along with his wife, Holly, and daughter, Ariel, found themselves homeless after the owner of the house they rented decided to sell it. The timing couldn’t have been worse. Richard injured his back and knee in the Navy and needs surgery. The pain is unbearable and makes …

Read More

Latest News

Safr Partners with Mustard Seed To Help Those in Need Re-Establish a Home

April 29, 2020

The Mustard Seed of Central Florida is proud to partner with Safr, a new ridesharing service dedicated to the safety and empowerment of women. The company will be providing free rides to The Mustard Seed’s program participants and its affiliate network from Monday, May 4, through Sunday, May 31, to … read more

Our GoFundMe Campaign

April 15, 2020

During this critical time, The Mustard Seed hopes to get back to being fully operational so we can assist more people in need. We have set up a GoFundMe page with a goal of raising $5,000. Your donation, of any amount, will go a long way in assisting people who have nothing and are eating and sleepi… read more

Hours of Operation

Office:
Monday through Friday: 9 A.M. to 4 P.M.

Furniture Bank and Furniture Pick-Ups:
Monday through Friday: 9 A.M. to 4 P.M.

The Seed Boutique:
Monday through Friday: 9 A.M. to 4 P.M.

Saturday:
The Mustard Seed is open on the second Saturday of each month from 9 A.M. to Noon. We also open on other Saturdays for large groups of volunteers. Sign up to volunteer at volunteer@mustardseedfla.org.

Join Our Mailing List